Plans and help
What’s new: your work on the Canvas
Everything you made is here, on one Canvas per brand. Your plan and credits did not change.
- 3 min
What stayed the same
- Sign-in: use the same email and sign-in method. You do not need a new account.
- Plan and credits: unchanged. Anything that costs credits shows its price before it runs.
- Your earlier work: ideas, scripts, plans, chats and calendar items are kept as they were, in Files → From your old workspace.
One Canvas per brand
- Sources on the left: your accounts and the ones you follow.
- Brain in the center: your numbers, your goal and this week’s posts. Choose Insights to open the Brain’s panel.
- Actions on the right: the carousels, posts, scripts and reports it makes.
- Publishing at the far right: the Publishing and Email cards.
The top bar switches between Canvas, Calendar, Chat and Files. The bell shows what needs you. Ran more than one brand? Each has its own Canvas. Use Switch brand to move between them.
The first time you open it, a short welcome asks what each account is for. You can choose Later.
Where your old things live
- Dashboard chats → Chat. Older chats are in Files → From your old workspace → Chats.
- Brand profiles → the cards under Sources. Your brand is marked Your account. Each one is an Account card.
- Competitors and tracked accounts → cards marked Competitor or Inspiration.
- Ideas → Files → From your old workspace → Ideas. New ideas come from Create carousel, Create video script and Create post.
- Scripts and production plans → Files → From your old workspace → Scripts & plans. Use this copies one into My notes.
- Content calendar → Calendar in the top bar. Older items are in Files → From your old workspace → Calendar items. See Calendar, chat and files.
- Feed email → the Email card under Publishing. It sends finished reports and content when you choose. See Email.
Turn tracking back on
We paused automatic checks during the move, so nothing was charged without you. Turning them back on is free. Each check after that uses credits as usual.
In the welcome, at Keep your accounts up to date?, pick the accounts. Then choose the button with their count, like Resume 2.
Or do it later from the banner at the top of the Canvas: “Resume checks on N accounts?” Choose Resume.
Members of a shared workspace
Members work on the owner’s Canvas. Chats, runs and saved work belong to the owner, and runs use the owner’s plan and credits.
Only the owner can do two things: moving an account to another Canvas, and connecting or disconnecting publishing accounts. Can’t see the Canvas? Ask the owner to check you are still in the workspace and signed in with the invited email.
Getting help
Something missing? Ask in Chat first. On a paid plan it can read your earlier work. Still not there? Email contact@enlightenanimation.com with your account email, the brand and what you expected. We can also show the welcome again.