Help & Docs · Plan and post · Send results by email

Plan and post

Email

Email sends your team or client each new report and draft as soon as it is made, or in one digest. It starts off and sends nothing until you add people and turn it on.

  • 3 min
  • Any paid plan

What it sends

  • Reports, carousels, video scripts and posts from the cards you connect.
  • Only work finished after you connect it. Older work is not sent.
  • Email does not make work or start your cards. It uses no credits.

Add Email and connect your work

  1. Right-click empty Canvas space. Under Publishing, choose Email.

  2. Select Add Email to Canvas. The panel opens, and Email stays off.

  3. Drag from a card’s output dot to Email. It saves at once and shows under Connected work on Setup.

Faster way: right-click a report or content card and choose Email it….

Add people, then turn it on

  1. Under Recipients, type the email addresses. Use commas or new lines between them.

  2. Under Send timing, choose Instant, Daily, Weekly or Hourly. Daily and Weekly ask for a time in your Canvas timezone.

  3. Under Large files, attach them, or send private download links that expire after 1, 7 or 30 days.

  4. Keep I may share this ticked only if you are allowed to share this work.

  5. Select Turn on Email, check the list under Sends to, then choose Turn on.

If something is missing, a short note says what: Connect work, Add recipient or Allow sharing. Save keeps your draft without turning Email on.

The card then reads On. It reads Needs setup while something is missing, and Off when stopped.

See what is waiting and what was sent

Queue: new work waits under Upcoming for its send time.

Open Queue. Rows sit under Needs you, Upcoming and Sent. Work that can’t go out reads Can’t send or Retrying, with Try again now.

Sent means the email service accepted it. Open a send to see if it was Delivered, Partly delivered or Bounced. You can Cancel this send before it goes. A sent email can’t be recalled.

If someone unsubscribes, Email turns off until you remove them. To stop it yourself, choose Turn off on Setup.

Email shares your own finished work. It is not for creator outreach or mailing-list campaigns.